Why chatbots are here to stay

With the rapid emergence on use of Artificial Inteligence, Chatbots like OpenAI's ChatGPT have become almost synonymous with AI in common discussion. Here is why they are here to stay.

LLMs

Large language models (LLMs) marked a key moment in AI's development. It is when Machines began to speak human language, not in a simple way, but in a deep way, understanding the nuance of words in a way never seen before or even thought possible. This moment was soon marked by an almost immediate use of AI by the general public due to its sudden general usefulness. This development is such a milestone, that AI will continue to use this format for a long time to come. This is a very important to note if you are a business owner.

Chatbots and modalities

Text as a modality is the second most powerful modality humans can interact in. The first is voice. Both of these modalities are perfect for conversational AI, or chatbots. Both of them feel natural to use. The future will be marked by people using conversational AI to control many process. It will be the primary means of human machine interface.

In business

For businesses, especially thoes who do busniuss online, this means investing in AI chatbots as a means of interacting with your customers. For now this may using a platform like Botflow.io to create a custom GPT style chatbot based on your website data. In the future, AI chatbots will be as important to a busniuss as their website!